Spokane County Civil Service Commission Sheriff’s SkillBridge Intern

This is a developmental opportunity for active-duty military personnel who will be separating from the military in the next 3-6 months. The SkillBridge Internship Program is designed to provide on-the-job training and experience in the civilian sector to SkillBridge applicants. SkillBridge is a Department of Defense (DOD) program that matches civilian opportunities to a military member’s job training and work experience at the end of their military duty. This position will be housed in the Spokane County Sheriff’s Office [herein referred to as Agency] and incumbents will perform and take responsibility for various technical and/or clerical duties, using various computer programs and/or operating technical equipment. Incumbents will also perform general responsibilities inherent to properly maintaining the office of the division where assigned, including handling receptionist duties, including multi-line phones and direct contact with the general public.

Incumbents engage in various work assignments, projects, and activities of varying complexity, structured so the participant has an opportunity to apply principles and theories, explore a career path and gain the necessary knowledge, skills, and abilities to successfully perform at a professional level. Participants receive training, supervision, and mentorship from a position housed within the Spokane County Sheriff’s Office. Incumbents may take part in professional development opportunities via conferences, seminars, online events, and other means, as necessary. Positions in this classification will assist clerical support personnel in an office and will be trained to relieve technical and/or administrative superiors of routine office or technical responsibilities. Positions in this classification may work as part of a team; incumbents must have the ability to establish and maintain good working relationships. Incumbents will beexpected to be responsible for the flow and completion of work within their assigned unit, within general guidelines, and with full occupational levels of skill and accuracy. Work is subject to cross-checking and/or general review.

The following duties ARE NOT intended to serve as an exclusive list of all duties performed by all employees in this classification, but only as a representative summary of the primary duties and responsibilities. Incumbent may not be required to perform all duties and may be required to perform additional, position specific duties.

Provides entry-level to intermediate-level professional administrative services, under supervision of professional staff and/or a supervisor, as appropriate to the day-to-day operating objectives of the Agency, which includes, but is not limited to, the duties listed below.

Undertakes and/or participates in projects and programs designed to develop professional skills and expertise, appropriate to the needs of the Agency.

Assists with and participates in the planning and implementation of Agency projects and initiatives.

Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments.

As appropriate to the position and as specified by Agency management, conducts original research and prepares reports based on findings, to include recommendations or alternative proposals for action.

May undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.

Maintains confidentiality of all information in Sheriff’s Office records and files. Creates, updates, and assists with maintenance of all specialized records and files.

Creates, updates, and assists with maintenance of all specialized records and files.

Answers multi-line phones; handles public inquires; perform duties as receptionist, handling telephone and counter work as needed.

Drafts reports as requested.

Orders and maintains supplies; inventories other items as needed.

Use various computer programs; records, searches, prints, corrects, and assists with designing spreadsheets and programs; creates new forms and/or files as needed.

Collects and routes employee/office incoming mail; processes outgoing mail.

Assist with planning, coordination, and logistics for meetings and other events.

Help with responding to written, electronic, and telephone inquiries from internal and external customers, and either direct inquiries to the appropriate personnel or provide proper resolution to inquiries.

May assist with maintenance of computer-based administrative records, training records, and instructional records.

Assist Agency personnel with the implementation and maintenance of new software programs for training and records.

Perform other duties as assigned.

Must be a citizen of the United States or lawful permanent resident who can read and write the English language; high school diploma or GED.

Applicant must be eligible for the DOD SkillBridge program, as defined here: https://skillbridge.osd.mil/index.htm

A valid driver’s license is required at the time of application and must be retained throughout employment.

Incumbent is required to undergo a full background investigation with the Spokane County Sheriff’s Office’s Background Investigation Unit prior to being placed/assigned by the Spokane County Sheriff’s Office.

• stand or sit for extended periods of time
• lift and carry supplies weighing 10 to 20 lbs.
• may need to lift up to 50 lbs., on occasion
• bend, twist, and reach to stock shelves and cabinets
• requires good shoulder flexibility and finger dexterity
• environment is primarily inside, where the noise and temperature levels are moderate

All employees of the Spokane County Sheriff’s Office are responsible for contributing to a safe, productive,and positive work environment, by being self-motivated and actively demonstrating the core values of the Sheriff’s Office in their daily work and interactions:

• Respect: Appreciating and valuing customers, co-workers, managers, other County employees and County leadership by showing courtesy, friendliness, and fairness. Communicating in a productive and professional manner.
• Accountability: Honoring and delivering on commitments by taking responsibility for personal actions and results; a team player that helps the organization meet its objectives by taking initiative; being a responsible steward of public resources and the trust County residents have placed in each of us.
• Integrity: Positively represents the organization and the County by modeling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards.
• Innovation: Striving for excellence by actively pursuing opportunities for new and improved methods, procedures, or technologies; fostering an environment of engagement, empowerment, and embracing continuous improvement.

Six (6) months of experience using Microsoft Office Suite is preferred.

Increase Knowledge of:

• modern office practices, procedures, and equipment
• keyboarding, word processing, and general office practices including filing, indexing, and crossreferencing methods
• simple accounting
• legal terminology and procedures, business English, punctuation, and rules of grammar
• basic computer programs, files, sort/merge requirements, and spreadsheet possibilities

Increase Skills in:

• modern office practices, procedures, and equipment
• keyboarding, word processing, and general office practices including filing, indexing, and crossreferencing methods
• simple accounting
• legal terminology and procedures, business English, punctuation, and rules of grammar
• basic computer programs, files, sort/merge requirements, and spreadsheet possibilities

Increase Ability to:

• communicate effectively, both orally and in writing, with people of all ages from a variety of cultural, ethnic, and economic backgrounds, in a wide variety of situations
• gather, organize, analyze, and present information and data from a variety of sources
• understand and follow verbal and written instructions
• understand and apply concepts applicable to the area of assignment
• work both independently and/or in a team environment
• exercise effective time management and handle multiple priorities at one time
• establish and maintain effective working relationships with elected officials, department heads, coworkers, the general public, and other persons specific to the area of assignment
• utilize various work-related computer technology and software applications
• design formats to present necessary information in an understandable form
• learn to use law enforcement terminals
• learn and retain complex policies and procedures
• make mathematical computations with speed and accuracy using ten-key machine by touch
• understand and execute oral and written instructions and to apply available guidelines to varied situations
• multi-task in a fast-paced environment
• adjust to flexible deadlines